Please refer to the below link to set the ip address and the user settings manually. User guide for the polycom soundpoint ip 650 phone. Choose which method of download you prefer and install the software on your local windowsbased machine. The polycom soundpoint 650 phone provides business telephony features and functions such as multiple call appearance, call hold, transfer, and conferencing over an ip network. Polycom desktop connector allows you to manage phone calls from your computer. Dec 14, 2015 learn how to update the speed dial contact assigned to your line keys on a polycom soundpoint ip 650670. This community forum is not an official poly support resource, thus responses from poly employees, partners, and customers alike are besteffort in attempts to share learned knowledge.
Soundpoint ip 650 sip 220012651001 designed to appeal to both executive users who require advanced features and applications, and telephone attendants who need multiple line support, the polycom soundpoint ip 650 sets a new standard for highperformance ip phones. Enhanced call handling capabilities the soundpoint ip 650 accommodates 6 lines in standalone mode, and 12 lines as an attendant console, when equipped with soundpoint ip expansion modules. The soundpoint ip expansion module for the soundpoint ip 650 is an optimal solution for telephone attendants, receptionists, administrative assistants, secretaries, and other. Apr 08, 20 soundpoint ip 650, 670 soundstation ip 5000, 6000, 7000 aos version r10.
Soundpoint ip 650 combined download should be used where phones may be running pre4. As a desk mount as a wall mount refer to the following sections to attach the base to the phone or. Polycom soundpoint expansion module for ip 650 attendant console. Polycom has just released new sip firmware version 3. Polycom factory reset and software upgrade duration. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. The highresolution graphic display supplies content for call information, multiple languages, directory access, and system status. Mar 10, 2011 installing a polycom 650 ip phone thinkbrightvoip.
This expansion module is only compatible with the polycom soundpoint ip 650 sip phone, and may not be used with any other polycom phone. Polycom soundpoint ip 650 220012651001 the ultimate voip telephone. Soundpoint ip phone or one that has been reset back to factory defaults. Firstly the good news, the product quality is great, solid build and a good reassuring weight. Polycom soundpoint ip 650 sip 220012651001 designed to appeal to both executive users who require advanced features and applications, and telephone attendants who need multiple line support, the polycom soundpoint ip 650 sets a new standard for highperformance ip phones. Its often referred to flashing the firmware when you reinstall it. Installation the following provides basic installation instructions. Polycom is a popular choice amongst users of sip based ip communications platforms and services.
The soundpoint ip 450 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Soundpoint ip 650, 670 soundstation ip 5000, 6000, 7000 aos version r10. How to upgrade polycom ip 650 firmware poly community. Set up your soundpoint ip 650 330 phone, with a fixed ip address ex. Polycom sent both a soundpoint ip 650 and a soundpoint ip 550. The polycom soundpoint ip 650 220012651025 is a highperformance ip phone with polycom hd voice technology. Polycom soundpoint 650 and 670 matt jun 14, 2012 1. Connecting with polycom soundpoint ip 650330 this document explains how to use brekeke sip server with the polycom soundpoint ip 650330 hard phone. Fastmetrics is a polycom authorized solution advisor. Reinstall the firmware on a soundpoint ip330 telzio. If your handset is off hook, the call is routed to the handset.
The polycom soundpoint 650 phone provides business telephony features and functions such as multiple call appearance, call hold, transfer, and conferencing over an. It combines stateoftheart hardware with the proven polycom uc software designed for executive users and busy professionals. Conveniently navigate menus, directories, select names, options or enter and paste text right from your computer to your phone. The highresolution graphic display supplies content for call information.
The soundpoint ip 501 is being discontinued and will no longer be available for purchase after 08202009. Set up polycom soundpoint 450, 550, 560, 650, 670 for 3cx. How to provision a soundpoint 321 voip phone with r4 firmware duration. Revolutionary voice quality the soundpoint ip 650 is the first ip phone to use polycoms revolutionary hd voice technology to bring lifelike richness and clarity to voice communications. In this initial sample i choose a section of the call where karl as asking tony and myself about what hardware we were using. Polycom soundpoint 650 and 670 adtran support community.
Polycom soundpoint ip 650 user manual pdf download. As directed in the doc i downloaded the corresponding versions of bootrom upgrader and uc software, specific for our device. Both are multiline sip desktop phones the 550 supports four lines, the 650 six that support g. Attaching the base the phone base can be attached to the soundpoint ip 330320 in one of two ways. The soundpoint 501 has been replaced by the soundpoint ip 450 and 550. View and download polycom soundpoint ip 650 user manual online. The ip sound quality is superb i have just replaced a siemens c475ip phone with this polycom soundpoint 650 in my home office and the sound quality is vastly better on the polycom. Polycom soundpoint 321, 331, 335, 450, 550, 560, 650, 670. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. This only applies to devices which are already running at least version 4. It provides telephone features such as shared call appearance, call hold, call transfer, and do not disturb. Soundstation ip 5000 sip conference phone for small. How to find out the firmware version of your polycom phone menu, 2, 1, 2, 1 to find out the current firmware version running on your polycom phone, please follow the following steps.
How to update polycom device firmware intermedia knowledge base. It is not recommended to use the firmware update drop. How to determine polycom ip address, firmware version. Polycom soundpoint expansion module ip 650 voip supply. Connect the headset optional to the headset jack on the side of the phone.
Polycom ip phones are well documented and supported for use with asterisk open source pbx, trixbox, and other sip based platforms the polycom ip650 is intended for the executive set, and is loaded with features. Getting started with your soundpoint ip 330320 phone 1 5 2. Provisioning of phones performed using dhcp option 66. Although the procedure hasnt been tested on other phones in the same series, it will likely work on other models as well. I researched this quite a bit before posting and i was unable to find my answer. In the screen shot from cool edit pro you see the distribution of energy vs frequency. How to update polycom device firmware intermedia knowledge. The soundpoint ip 650 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Split download file is recommended, but requires that all phones are running bootrom 4. Polycom uc software release matrix for soundpoint ip and. The polycom soundpoint ip 650 is a sixline sip desktop phone that brings lifelike richness and voice quality to phone calls.
Determine polycom ip address, firmware version, bootrom. Mar 07, 2015 the software running the basic functionality of devices like an ip phone, a cell phone or even a remote control is called firmware. This tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Bootrom upgrade completed successfuly, but uc soft. Polycom hd voice incorporates wideband audio for over twice the voice clarity. Calls between soundpoint ip 650 sip phones and avaya sip, h. If in doubt, reset your polycom soundpoint back to its factory default settings instructions at end of document. Soundpoint ip 450 user guide sip 3 momentum telecom. Current ga release for soundpoint ip and sound station ip for deployment in ms lync. Provision the phone to the polycom firmware server and then back to 8x8. Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4.
Check with your system administrator if specific configuration is required for your application software or if any errors. Phones desk phones, conference phones, voip solutions. User guide for the soundpoint ip 650 desktop phone note if you configure your soundpoint ip 650 phone with a silent ring, press the flashing line key or the answer soft key to answer the call. Soundpoint ip 550, 560, 650 and 670 products require bootrom. Soundpoint ip 550 user guide sip 2 best voip provider.
The soundpoint ip expansion module for the soundpoint ip 650 is an optimal solution for telephone attendants, receptionists, administrative assistants, secretaries, and other power users who manage and monitor multiple simultaneous telephone calls on a. Combined download should be used where phones may be running pre4. Support for the product will be available until 08202014. Certified zoom phone devices zoom help center zoom support. Polycom soundpoint ip 650 firmware update poly community. Enjoy the same remarkably clear, polycom soundstation, conference phone experience in a smaller form thats optimized for executive offices and small conference room usability.
The polycom ip 650 accommodates 6 lines in a standalone mode and up to 12 lines when equipped with soundpoint ip expansion modules, as an attendant console. Thank you for choosing the polycom soundpoint ip 650 business phone. Application notes for polycom soundpoint ip 650 sip. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom. This process can be used on any of the polycom sip phones which support 4. Current ga release for soundpoint ip and sound station ip for deployment in ms lync environments. The polycom ip 650 is the first ip phone to use polycoms revolutionary hd voice technology that delivers voice communications of lifelike richness and clarity. Software release matrix for polycom vvx, soundstructure, obi edition phones. Soundpoint ip 650 sets the standard for highperformance ip phones. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip call interoperability, and a modern design all at an affordable price. Get polycom soundpoint ip 650 corded voip phone refurbished. If you require additional information or assistance with your new phone, contact your system administrator.
As a comparator we have karl using both the handset and speakerphone of his polycom soundpoint ip650. These were the two top models in the soundpoint ip line, although the newlyintroduced soundpoint ip 670 is now the top of the line. You must have the latest firmware version listed below for your device to work properly. Successful registration of the soundpoint ip 650 sip phone with session manager. The soundpoint ip 650 features a highquality, backlit, 320x160 lcd display, an easytonavigate menu, a combination of dedicated keys and context. Soundpoint ip 650 startup as soon as power is supplied, the soundpoint ip 650 starts an automated process of establishing itself on the network and downloading software and applications. The software is protected by united states laws and international treaty provision. Scroll down see your phone ip address on the screen similar to ip. The polycom soundpoint ip 650 220012651001 is a highperformance ip phone with polycom hd voice technology.
Shop for polycom soundpoint ip 650 corded voip phone. Download the latest firmware available for your phone model from the links below. The polycom soundpoint ip phone is a standardsbased ip phone that is one of the leading suppliers of innovative telecommunication solutions. Configuring polycom soundpoint ip phones nn40010542 issue 1. The soundpoint ip 650 also features a usb port for software applications. Learn how to update the speed dial contact assigned to your line keys on a polycom soundpoint ip 650670.
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